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Marcom Communications - Communication Solutions for Growing Businesses. Contact us on 0345 055 2070 or sales@marcom.com about VOIP, Hi Path Open Office, Networks and Communication Systems.
Beat the VAT increase 22-Jun-2010
TV's Amanda Stretton presents Award to Marcom 11-Jun-2010
Marcom WINS Reseller of the Year Award 08-Jun-2010
Read our NEW page about VoIP's advantages 31-May-2010
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ABOUT MARCOM SUPPORT
Marcom feels training is one of the most important parts of a telephone system solution. All our telephone system training is carried out by our suppliers’ approved trainers.
Similarly, we recognise that with such an important purchase, our customers require comprehensive training to allow their business to gain the maximum benefit from their new purchase. Our training courses are tailored to fit each requirement:
Adaptable Modular Training services
Similarly, we recognise that with such an important purchase, our customers require comprehensive training to allow their business to gain the maximum benefit from their new purchase. Our training courses are tailored to fit each requirement:
Adaptable Modular Training services
- Basic telephone etiquette
- Handset training - access all features, hold and transfer calls, pick-up
- Voicemail - recording greetings, retrieving messages
- Simple programming - speed dials, name changes, time and date setting.
- Detailed reception/operator training.
Given the continued advances in technology, it is now possible to provide the majority of our support work remotely. However whether the support and training is provided on site or remotely our clients can rest assured that such training will be professionally undertaken.
Our technical support engineers are highly qualified and accredited in the products and disciplines needed to provide such support.
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Voice Over Internet Protocol (usually read as VoIP) is a telecommunications system that uses the Internet or other Internet Protocol network to transmit telephone calls
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